Shipping & Returns

We aim to dispatch your order within 48 hours days. Shipping times are determined by our third-party partners. Please note that delivery times may be extended during promotional periods or busy seasons like Christmas. If you experience any delays or issues, please reach out, and we’ll resolve it as a priority. Please note some products may have a 7 day production timeframe and will be noted on the product description.

Australian Shipping

Standard Shipping: $5 (1-4 business days within metro areas; add 1-2 days for regional).

Express Shipping: $12 (1-2 business days within metro areas).

International Shipping

International shipping is charged at a flat rate of $26 AUD and is processed within 48 hours. Orders are sent via Australia Post Standard International Delivery with tracking. 

Duties & Taxes:  

International orders may incur duties or taxes, which are the responsibility of the recipient upon delivery. We have no control over these charges.

Returns

While we are unable to offer refunds for 'change of mind,' we are happy to provide 100% store credit on items that are unopened, unused, and in their original packaging. Return shipping costs are the buyer’s responsibility unless there’s an issue with your order, in which case we will cover the return shipping and ensure the issue is resolved.

How To Process a Return

Contact us within 7 days HERE, including your order number and reason for the return. If eligible, store credit will be issued once the item is received and inspected.

Faulty or Incorrect Item

For faulty or incorrect items, please reach out to us with images and order details. We will resolve the issue with a replacement or refund at no cost to you.

For any questions, feel free to contact us.